All SodaSlim® orders are fulfilled and shipped by our authorized merchant partner. Below you will find information about processing times, delivery estimates, and tracking your shipment.
Free US Shipping
Free standard shipping on all US orders. No minimum required.
5–7 Business Days
Standard US delivery within 5–7 business days of order processing.
Order Tracking
Tracking number emailed once your order has shipped.
1. Order Processing Time
Orders are typically processed within 1–2 business days of being placed (Monday through Friday, excluding public holidays). Orders placed on weekends or public holidays will begin processing the next business day.
During peak periods (holidays, promotional events), processing times may be slightly longer. You will receive an email confirmation once your order has been processed and shipped.
2. Shipping Options & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (USA) | 5–7 business days | FREE |
| Expedited Shipping (USA) | 2–3 business days | Calculated at checkout |
| International Shipping | 10–20 business days | Calculated at checkout |
Note: Delivery estimates begin from the date of shipment, not the date of order. Business days exclude weekends and public holidays. Actual delivery times may vary based on carrier availability and destination.
3. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Tracking information may take up to 24 hours to become active after your order ships.
If you have not received a shipping confirmation within 3 business days of placing your order, please check your spam folder first, then contact us using the information at the bottom of this page.
4. International Shipping
We ship to many countries worldwide. International customers are responsible for:
- Any import duties, customs fees, or taxes imposed by the destination country
- Compliance with local laws and regulations regarding dietary supplements
- Any additional delays caused by customs clearance processes
International delivery times are estimates only and may vary significantly depending on customs processing in the destination country. We are unable to guarantee delivery dates for international shipments.
5. Undeliverable Packages
If a package is returned to the merchant as undeliverable due to an incorrect address provided at checkout, the customer is responsible for any re-shipping fees. Please double-check your shipping address carefully before completing your order.
6. Lost or Stolen Packages
If your tracking information shows your package as delivered but you have not received it, please:
- Check around your property (porch, mailbox, with neighbors) and with building management
- Wait 24–48 hours, as packages sometimes show as delivered before physical arrival
- Contact the shipping carrier directly with your tracking number
- If still unresolved, contact the merchant's customer support team for assistance
7. Contact for Shipping Issues
For questions about your specific shipment, please use the contact information in your order confirmation email to reach the merchant directly. For general inquiries, you may contact us below.